Line Management Practices and Tools
Sep10

Line Management Practices and Tools

The Psychology of Line Management When gathered at events or commercial establishments, people generally expect that they may have wait in a line.  Along with this acceptance, however, are the expectations that the line will be managed competently, and that patrons will be treated fairly. Line management is an established business practice and, to handle it properly, sites need not reinvent the wheel.  There are established processes...

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